How to Contact Us

Do you have a question about our holdings or how to get started on your research? Contact the RAC Reference team at archive@rockarch.org.

How to Research at the RAC

Anyone can conduct research at the RAC. If we have archival materials that can be useful to your research topic, you are welcome here.

Because of limited seating capacity, researchers need an appointment in order to conduct in-person research in the RAC’s two Reading Rooms. Contact the RAC Reference team at archive@rockarch.org to make your appointment.

You will also need to create a researcher account in RACcess, our online request and duplication management system.

Get started on your research by searching our online finding aid catalog DIMES.

When We’re Open

The RAC’s two Reading Rooms are open Monday through Friday from 9:00 am to 5:00 pm, except for designated holidays.

Inclement weather can sometimes require the RAC to close for the safety of our staff and researchers. During the winter, if ice or snow is predicted for suburban New York, it is advisable to telephone the RAC at (914) 366-6300. A recording noting a closure or delayed opening is generally posted by 7:30 a.m. If you have a scheduled research appointment, we will also do our best to email you with as much advanced notice of the closure as possible.

Amenities

Since the RAC is not located near restaurants or stores, we encourage researchers to bring their own lunches. We have a researcher lounge with a refrigerator and microwave. We also provide assorted cold beverages as well as tea and coffee. WiFi is available throughout the RAC.

How to Get to the RAC

By Car

The RAC is located at 15 Dayton Avenue, Sleepy Hollow, New York 10591.

By Train from New York City

The RAC is easily accessible by train from Grand Central Terminal in New York City to Tarrytown on the Metro-North Hudson Line. If you’ve made prior arrangements with the Reference team, the RAC will provide transportation to and from RAC for the following trains:

  • Departs Grand Central 8:46 a.m. Arrives Tarrytown 9:23 a.m.
  • Departs Tarrytown 5:34 p.m. (Van leaves RAC at 5:15 p.m.) Arrives Grand Central 6:17 p.m

The train schedule may be subject to change, so be sure to check the Metro-North web site to verify departure times. If you come on a different train or miss the RAC shuttle van, there is a taxi stand at the Tarrytown station.

What You Can Expect When You Get Here

When you arrive on the first day of your scheduled research visit, an archivist will greet you and give you a brief orientation to make your visit productive and positive.

We’re an archive of important historical materials, so we do have a few simple rules that we ask all researchers to follow when they’re in the RAC’s two Reading Rooms:

  • Place your outerwear, bags, and other nonessential items in the lockers provided.
  • Use only pencils and laptops for notes. No pens.
  • Food, beverages, and chewing gum are not permitted.
  • Review one folder at a time and mark its place in the box with the OUT card provided
  • Items in folders should not be rearranged or removed.
  • Avoid placing other items on top of documents. Ask the desk monitor for book weights.
  • If metal fasteners need to be removed, ask the desk monitor for assistance.

Our Reading Rooms can be cool at times, so be sure and bring a sweater. Generally speaking, you may use a digital camera or your phone or tablet to photograph collection materials for research and educational purposes. However, the desk monitors may place some restrictions on your photography if the archival materials being handled are fragile or in poor condition.

The RAC has several microfilm reader-scanners available in our Reading Rooms which enable researchers to print or to save images from microfilm onto flash drives. We encourage you to bring your own flash drive if you anticipate using microfilm during your visit.

Duplication Services and Fee Schedule

The RAC offers duplication services for on-site and off-site researchers. If you have any questions about ordering copies of our holdings, please contact the RAC Reference team at archive@rockarch.org.

The RAC may decline to copy certain documents that in its judgment may suffer damage as a result of duplication.

Duplication is done on a first-come, first-served basis. We strive to complete all duplication requests within 30 days.

Photocopying or PDFs

Duplication requests for photocopies or PDFs are limited to 500 pages per order.

  • Unit cost: $0.50 per page
  • Service charge: $25.00 per order
  • Shipping:
    • Electronic Delivery: free (PDFs only)
    • USPS (Domestic): $6.00
    • USPS (Mexico/Canada): variable cost
    • FedEx (International): variable cost

Scans (TIFF or JPEG)

  • Unit cost: $25.00 per image
  • Service charge: $25.00 per order
  • Shipping:
    • Electronic Delivery: free
    • USPS (Domestic): $6.00
    • USPS (Mexico/Canada): $12.00
    • FedEx (International): $14.00

Audiovisual Materials

For on-site researchers, accessible (already digitized) audiovisual files are available for download at the RAC through our Virtual Vault.

For off-site researchers, the following fee schedule applies to audiovisual material for which we already have digital access files. If access files currently do not exist, the costs associated with “Outsourced Digitization” applies in addition to the following charges:

  • Unit cost: $10.00 per title (Format: Audio MP3 or moving image MP4)
  • Service charge: $25.00 per order
  • Audiovisual material will be delivered electronically, unless otherwise arranged. The RAC does not create DVD or CD copies.
  • Higher-resolution audiovisual files are to be arranged with the RAC. Please contact us at archive@rockarch.org for further information on time and cost estimates.

Outsourced Duplication

Duplication of any material that is oversized, bound, three-dimensional, fragile, or damaged, as well as duplication of audiovisual materials, will be outsourced to an external vendor. Please contact us at archive@rockarch.org for further details, including time and cost estimates.

The RAC strives to provide accurate general copyright information in our finding aids, but copyright ownership and restrictions can vary by collection and by author or creator of the material. It is the responsibility of the researcher/user of the material to make a determination of copyright and to obtain any necessary permissions prior to usage. Please contact the RAC Reference team at archive@rockarch.org if you have specific copyright questions.

Citations

We understand that the requirements for citations may vary based on preferred style or citation manual or on publisher requirements. If you are citing to archival materials in the RAC, at a minimum we recommend that your citation include the following: Title of document, date of document, author of document, folder title, title of collection, finding aid (FA) number, and our institutional name: Rockefeller Archive Center. Box numbers can be useful, but since box numbers can change over time, they are not recommended for citation purposes. Please contact the RAC Reference team at archive@rockarch.org if you have specific citation questions.